Your holiday in Val Gardena/Grödnertal
Have you opted for a holiday in Val Gardena/Grödnertal and at your hotel Dosses in Santa Cristina/St. Christina? Then book it now! Just one click and you’re already one step closer to your dream holiday.
Confirming your reservation
Your booking is binding once we have received your written reservation and your deposit payment of 500.00 Euro per room or once you have taken out a travel cancellation insurance.
Before the journey starts, many things can happen. You are financially protected through our cancellation insurance.
If you cannott come for your previously booked stay, arrive late or have to leave early, cancellation fees can be charged according to EU directives.
To save you from any fees in these cases, we recommend you to make cancellation insurance, with the Europäische Reiseversicherung.
Cancellation terms and conditions
So that you can plan your holiday at Vitalpina Hotel Dosses without any worries despite the special circumstances, we have changed our cancellation conditions for the winter 2020-2021.
If you have to cancel or need to change your booked stay due to COVID-19, you can do so free of charge up to 7 days before arrival. The deposit paid can of course be used for your next stay.
In case of late arrival, no arrival or early departure, the following cancellation fees apply:
- Up to 7 days before arrival: 0%
- 6 to 2 days before arrival: 80% of the total price, excluding the deposit
- In case of cancellation 2 days prior to arrival, late arrival, early departure or no show: 100% of the price
To save you from any fees in these cases, we recommend you to make cancellation insurance, with the above mentioned insurance company.
Payment process at the hotel
Payment at the hotel:
- Payment in cash (up to 1,999.99 Euro for EU citizens; higher amounts for non-EU citizens only)
- Credit cards (Visa, MasterCard and Eurocard)
- Bancomat available
Mandatory information according to the EU-Regulation N. 524/2013 of the European Parliament and of the Council
Platform for online dispute resolution for consumer disputes (ODR) to the European Commission: http://ec.europa.eu/consumers/odr/